Adhering to these standards of ethical conduct is essential to earning the trust of our clients, suppliers, employees, and the communities in which we work. What is implied by the words “ethical conduct”? We define it as always honoring our commitments and conducting all our business practices with honesty and integrity. No matter what goals we set as a company, we will adhere to these standards in achieving them.
We promote and support ethical behavior proactively throughout our organization, making it clear it is a cornerstone of our corporate culture. We start by ensuring that, wherever we do business, our employees understand company policies, laws, rules, and regulations that apply to their specific role. That is both their right and responsibility. To serve as a guide, we have summarized our code of ethics and standards of business conduct and made it available not only to employees, but also to our partners, clients, and vendors, via this website.
Building on an across-the-board awareness of our standards, SSOE encourages employees, partners, and suppliers to take action if they witness unethical behavior. If employees are unsure whether an action they are considering is permitted by law or SSOE policy, they are encouraged to seek advice from a technical expert, manager, or human resources professional. We will support those who come forward by prohibiting retaliation and providing third-party reporting channels for those who might be uncomfortable reporting behavior directly to a colleague.
Our business partners are an important part of our success. Because we expect all employees to exemplify ethical business conduct, we build relationships with business partners who are committed to the same set of values when executing our services. In addition, if our partners and clients witness unethical behavior, they have access to the same reporting channels as our employees.
Click here to view SSOE’s complete code of ethics and standards of business conduct.
Bilingual Chinese version:
SSOE holds our suppliers and their subcontractors to the same standard of conduct we expect of ourselves. To ensure these standards are carried out, we have formalized our expectations by including language in all of our contracts covering major human rights concerns for both our suppliers and their subcontractors. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, or disability.
For the sake of transparency, SSOE makes public the number of contracts executed in comparison to the number that holds suppliers to these standards. To date in 2015, 100% of our U.S. based contracts reviewed or developed are compliant with these standards.
SSOE encourages employees, partners, and vendors to feel comfortable reporting potential ethics violations through the proper company channels. However, we recognize that a third party may be more appropriate in some cases. Messages to this helpline are monitored by a third party, and it is available to anyone with concerns about ethics violations at SSOE. While you will be asked to provide contact information to facilitate the investigation, it is not required, and if provided will be withheld from SSOE personnel.
Toll Free (U.S. Only)
+86 (21) 3829-6350
+91 (22) 3001-3643
+52 (477) 962-3021
U.S. and all other locations