Although we spend 80% of our day communicating, 50% of that time is spent listening, while retaining only 25% of what we hear! Communicating effectively is not always easy, but it helps us avoid conflicts, reduce errors, promote a positive environment, and eliminate misunderstandings with others. Poor communications can be a safety hazard since the message may not be clear or understood. As professionals, we all have an obligation to protect others. If there is a hazard or if someone is at risk - SAY SOMETHING! Continue Reading →