Quality is the practice of utilizing standard procedures to achieve consistent deliverables while meeting or exceeding customer expectations. At SSOE, quality isn’t an additive—it’s an integral part of every workday and every project.
We don’t cut corners when it comes to quality. SSOE has established effective, efficient quality processes and management practices, in addition to our continuous improvement efforts. Our Quality Systems Policies and Procedures comply with ISO 9001:2015 standards, as verified objectively during our annual quality assessment, conducted by an external certified QMS professional.
Company-wide project / process audits ensure all of our offices are consistently following the same procedures. We review and update these procedures regularly to adapt to ever-changing markets and practices.
The collaborative culture at SSOE demands ongoing development of processes and methodologies to improve interdisciplinary coordination. We utilize a “Lessons Learned” process to provide an organizational training tool that fosters timely, productive improvements built on performance strengths gained through overcoming areas of instability.
SSOE is an active member of the Lean Construction Institute (LCI) and a leader in the area of Lean practices in the various markets we serve. Lean training curriculum expands these practices throughout the organization, delivering more value to our clients and driving our commitment to quality, innovation, and continuous improvement.
