BrightWave Corporate Office
BrightWave
This is a reboot for BrightWave : A combination of award winning work, innovative approaches to problem solving, and flat out crushing client success metrics are leading them to a higher caliber of client, spend, and employee. This leading e-mail and eCRM agency is “full steam ahead” in scaling the agency. BrightWave saw the need for a new workplace that would be an upgrade: A genuine, unique, elevated workplace that talks to employees and activates pride and cultural drive.
SSOE created a new workplace to work hard, establish new traditions, and have fun. These are spaces that encourage working together in a genuine, informal, and relaxed atmosphere that is “very chill”. Welcome and hospitality start at the front door with a space for: all-hands agency meetings supported with Apple TVs; catered lunch for all; entertainment events with hospitality for 50 to 60; wine and keg bar, self-help food and beverage service; and a variety of individual and booth seating which doubles as informal collaborative and individual work all day long.
BrightWave employees are typically millennials, 65% female, agile, ambitious, flexible, quick learners, and sophisticated experts. SSOE devised a variety of workspaces that engage this work culture: space for quiet thinking and spontaneous collaboration, individual heads down sit/stand workstations for flexible teams, stand up tables with big writable wall surfaces, and large Apple TVs to talk about their in-progress and showcase work.
A sense of fun infuses the space by referencing the nautical influence of the BrightWave brand: finishes and furniture selections subtly participate as well as a signal flag motif – conference and pitch rooms are named for mythical sea monsters. The brand in the space is the ambiance. The story telling and product is in screen content throughout the space.
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SSOE is actively piloting AI Chat large language models (LLMs) or copilots that use Natural Language Processing (NLP) to streamline both design and development tasks, transforming how our teams interact with software and each other.
By integrating chat LLM engines into platforms like Revit, we’re enabling users to prompt complex actions using simple, conversational commands. In Revit, this means automating tasks such as modeling elements, cleaning up parameter data, managing annotations and dimensions, and organizing sheets—without writing scripts. These automations and quality prompts can be shared across project teams, accelerating workflows and reducing manual effort.
Similarly, our internal Software Development Community is leveraging GitHub Copilot to expedite coding tasks. Developers can generate and refine code using NLP prompts, tapping into GitHub’s extensive Repo to move faster from concept to implementation.
Together, these tools represent a shift from traditional, expert-driven scripting to intuitive, AI-assisted automation, unlocking new levels of efficiency and scalability across our projects.
SSOE is utilizing Microsoft Copilot Edge and M365 to significantly enhance work efficiency and accuracy across various departments. Copilot is accessible to all staff after training. Key areas of application include using it as a writing assistant, for idea generation, document summarization and generation, research assistant, excel assistant, programming code assistant, language translations, product comparison and data analysis. Use of Copilot has become part of the everyday life of SSOE employees who have identified key ways it can help them become more efficient with their daily tasks as well as more accurate in their deliverables.
Today, 100% of SSOE employees have taken the voluntary training and have access to Copilot Edge, achieving early our October 1, 2025 goal.
We found ourselves in need of a more robust tool to enhance resource forecasting and staff assignment capabilities. Instead of waiting for the perfect tool, we’re building it. SSOE’s in-house technology team has developed and piloted a tool that aims to forecast optimal staff mix and duration for new projects against existing workload to better understand capacity and manage resources efficiently. Additionally, the tool will allow teams to identify gaps to optimal staff mix.
SSOE has developed a proof-of-concept to use an AI Agent to act as a Master Engineer and Architect trained in SSOE’s processes, best-known-methods, and trainings. Our data structure is being remodeled to enable better use of our proprietary knowledge to train the agent on the ‘SSOE way’.
We helped our client visualize and optimize façade design for occupant comfort—long before breaking ground through the use of the Autodesk Forma tool. It allows the designer to rapidly experiment with the building’s geometry and façade design to promote sustainability, prioritizing quality of spaces and comfort for end uses, especially in extreme climates (daylighting and microclimate analysis tools) at the project’s exact geographic location, using location-specific environmental data.
Discover how SSOE is using Autodesk Forma to improve sustainability outcomes for industrial projects: SSOE Group: Improving sustainability outcomes for industrial projects with Autodesk Forma.
Autodesk Construction Cloud (ACC) is SSOE’s enterprise-wide project delivery platform. We partner with the Autodesk Product team and have research access. Use of the AI Assistant allows our design teams, owners, and general contractors the ability to query the project specifications for quality, answers, and more rapid responses to RFIs, submittals, or issues.