New Corporate Headquarters
ProMedica Health System
Design Awards:
ENR Midwest | Best Projects Award | 2018
BD+C | Reconstruction Award Honorable Mention | 2018
ProMedica Health System, a locally owned, non-profit healthcare organization serving Northwest Ohio and Southeast Michigan established in 1986, has completed the renovation and construction of their new corporate headquarters in downtown Toledo, Ohio. The move to downtown’s waterfront entailed the renovation of the vacant historical Edison Steam Plant, renovation of the adjacent former Key Bank building, and construction of a new multi-level parking structure.
In cooperation with HKS, SSOE was the firm of choice to provide full mechanical, electrical, plumbing, technology, and fire protection (MEPT / FP) design services for the two large commercial office structures. Our team of experts carefully evaluated the existing buildings and the historic aspect of each building that needed to be maintained, and provided detailed engineering design for the HVAC and plumbing systems, the Data / Fire / Security systems, the fire suppression systems, and the electrical system, including site lighting.
The existing Key Bank building will house a new YMCA space in the basement level, the Chop House restaurant on the lobby level, and office spaces on floors two, three, and four. The large variety of mixed building use is unique to this type of project but was successfully handled by the design team. SSOE is proud to be a part of this local project that promotes economic growth and urban revitalization. The project was completed in August 2017.
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We found ourselves in need of a more robust tool to enhance resource forecasting and staff assignment capabilities. Instead of waiting for the perfect tool, we’re building it. SSOE’s in-house technology team has developed and piloted a tool that aims to forecast optimal staff mix and duration for new projects against existing workload to better understand capacity and manage resources efficiently. Additionally, the tool will allow teams to estimate staff requirements and identify gaps.
SSOE is utilizing Microsoft Copilot to significantly enhance work efficiency and accuracy across various departments. Copilot is accessible to all staff after training. Key areas of application include using it as a writing assistant, for idea generation, document summarization and generation, research assistant, excel assistant, programming code assistant, language translations, product comparison and data analysis. Use of Copilot has become part of the everyday life of SSOE employees who have identified key ways it can help them become more efficient with their daily tasks as well as more accurate in their deliverables.
Today, 75% of SSOE employees are have taken the training and have access to Copilot, with a goal of 100% of employees using Copilot by October 1, 2025.
We helped our client visualize and optimize façade design for occupant comfort—long before breaking ground through the use of the Autodesk Forma tool. It allows the designer to rapidly experiment with the building’s geometry and façade design to discover the most suitable form, prioritizing quality of spaces and comfort for end uses, especially in extreme climates (daylighting and microclimate analysis tools) at the project’s exact geographic location, using location-specific environmental data.
Discover how SSOE is using Autodesk Forma to improve sustainability outcomes for industrial projects: SSOE Group: Improving sustainability outcomes for industrial projects with Autodesk Forma
SSOE has developed a proof-of-concept to use an AI Agent to act as a Master Engineer trained in SSOE’s processes, best-known-methods, and trainings. Our data structure is being remodeled to enable better use of our proprietary knowledge to train the agent on the ‘SSOE way’ of engineering.
SSOE is actively piloting AI copilots that use Natural Language Processing (NLP) to streamline both design and development tasks, transforming how our teams interact with software and each other.
By integrating copilot engines into platforms like Revit and GitHub, we’re enabling users to prompt complex actions using simple, conversational commands. In Revit, this means automating tasks such as cleaning up parameter data, managing annotations and dimensions, and organizing sheets—without writing scripts. These automations can be shared across project teams, accelerating workflows and reducing manual effort.
Similarly, our internal Software Development Community is leveraging GitHub Copilot to expedite coding tasks. Developers can generate and refine code using NLP prompts, tapping into GitHub’s enterprise knowledge base to move faster from concept to implementation.
Together, these tools represent a shift from traditional, expert-driven scripting to intuitive, AI-assisted collaboration, unlocking new levels of efficiency and scalability across our projects.
Autodesk Construction Cloud (ACC) is SSOE’s enterprise-wide project delivery platform. We partner with the Autodesk Product team and have research access. Use of the AI Assistant for project specifications allows our design teams, owners, and general contractors the ability to query the project specifications for quality, answers, and more rapid responses to RFIs, submittals, or issues.