Complacency can be defined as self-satisfaction, often combined with a lack of awareness of hazards. Complacency is extremely hazardous in the workplace. We get so used to things being done the same way that we do not always look at the hazards that may surround us. We also may underestimate the risk of tasks that we perform regularly, or fail to notice a change in our environment when we become complacent in our daily routines.

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Outdoor workers can be exposed to hot and humid conditions and are at risk of special hazards. Employers and employees should know the potential hazards in their workplaces and how to manage them.

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